About Salvas Learning & Consultancy Ltd
About Salvas Learning and Consultancy Ltd
Violence in the workplace is a fact of life.
Michael is the founder of Salvas Learning Ltd a leading provider of Workplace violence reduction training and consultancy set up in 2010, as a natural development, following a wide and varied 30-year policing career.
Experienced trainer Michael is passionate about preparing people to protect and save themselves – and others – if caught up in a violent incident like a criminal attack, other high-threat conflict situation like a terrorist attack or even a life-threatening emergency.
Over 30 years, Michael’s police experience was gained working in range of specialist areas including Community policing, Criminal investigations, Operational support and Training.
Michael undertook overseas working and attachment to several United States Law enforcement agencies as part of a Churchill University scholarship in the late 1980s and was a main architect of the UK Department of Education and Skills award winning Officer Safety Training programme created by Strathclyde Police in conjunction with the Metropolitan Police Service in the mid 1990’s.
The programme, the first of its kind also won a Skills for Justice award for making an outstanding contribution to the reduction of conflict and violence in the workplace as well as an Institute of Occupational Safety and Health – Certificate of merit, for the same reason
As part of the Strathclyde Police first-aid training team, he was involved in training and assessing police officers and staff in Emergency life support skills and First Aid at Work qualifications.
He attended the UK Defense Military Training Organisation – Battlefield Advanced Trauma Life Support (BATLS) programme which focused on advanced assessment of trauma casualties and practical interventions to save lives including catastrophic hemorrhage control. These skills were put to use to save lives, when dealing with gang related stabbing incidents where people were seriously injured.
He rounded off his policing years seconded to East Renfrewshire Council – Education department as part of the National Violence Reduction Unit. This was a pioneering post that put Michael at the heart of teaching, learning and working with adults and young people.
A firm believer in prevention is better than cure, he promoted Relational processes training for East Renfrewshire school staff as part of a restorative justice approach in supporting victims of crime and young offenders.
The training programme helped delegates gain an appreciation of the values, skills and procedures involved in facilitating Restorative conversations with young people, Victim awareness, Community building circles, Problem solving circles and Family led decision making.
Where young people were involved in committing minor crimes and offences and acts of bullying, they were encouraged to understand the impact of their behaviours on others.
He also introduced the British Heart Foundation ‘Heartstart’ emergency life support training within East Renfrewshire schools that provided pupils and staff with lifesaving CPR skills
He coordinated the delivery of the British Red Cross ‘Inclusive First aid ‘programme for young people with learning difficulties.
In 2014 he was part of the Medical services at the 2014 Commonwealth Games in Glasgow working alongside venue doctors in providing first aid and pre- hospital care to the general public and athletes in the Emirates Arena cycling events.
Michael holds formal qualifications in Delivering learning, Delivering Conflict management training, Delivering Physical Intervention training, Applied Therapeutic skills and is a qualified and licensed practitioner of NLP – Neuro Linguistic Programming
He is a qualified First aid trainer assessor and IQA internal quality assessor and holds a current First Responder Emergency Care FREC3 qualification which providing the knowledge and practical skills needed to deal with a range of prehospital emergency care situations.
Always one to learn from situations involving violence in 2016-17 , Michael led a multidisciplinary team to develop RunHideSurvive™, an acclaimed package of equipment and training for surviving a terror attack that won Commendation in finals of the initial 2018 Counter-Terror Business Awards.
The equipment included the design and UK manufacture of a heavy duty grab bag containing trauma first aid equipment like Windlass tourniquets, trauma bandages and blood clotting dressings to treat the types of injuries like penetrating chest wounds and limb amputations often seen in terrorist attacks.
An increase in the use of knives and firearms in violent criminal and terrorist attacks in London and other major UK cities and towns, Michael has helped design and deliver #ZeroResponder trauma first aid bleed control skill workshops to a wide range of groups in London, Glasgow Birmingham and Bristol.
The training programme instructs and shows those people already at the scene of an incident involving life threatening blood loss, to take action in stopping the bleeding, within minutes and before an ambulance arrives to help.
With ever rising Violence and its traumatic effect on people throughout the UK and indeed the world, Michael continues his passion in helping people safely manage and defuse verbal and physical abuse with well tested, practical and applicable skills that helps increase staff confidence, increases personal safety whilst protecting customers and organisational reputation.
What people say about SALVAS
“Having identified that 77% of our Operatives had experienced verbal abuse at the hands of South West Scotland’s drivers, and 17% had experienced actual physical abuse, it was important that we equipped them with the correct training to identify potential conflict at the earliest of stages, to understand it and properly manage such issues. This training has already helped many of our workers and we will look to have all of our customer-facing teams trained to such similar high standards.”
"Tailored to our needs and rated as the best they’ve ever had by many of our City Wardens."
‘Was well executed, thoroughly fascinating and helpful, and has helped taught me the proper way to deal with people. It has also gotten me thinking about my own body language so that I present myself to colleagues and customers in a more approachable and positive fashion."
"The workshop demonstrated successfully to myself on how to deal with violence and aggression and was very practical and informative."
"The lecturer was excellent in communicating the course I thought over to the students."
"Conflict specialist trainers Salvas provided a one-day training course, delivered by trainer Jag Sidhu to our Revenue protection staff.– who often face stressful situations when relating to the public – through theoretical and practical exercises, designed to help keep them and passengers conflict-free and safe.
The Salvas course was very practical and the trainer used examples of scenarios from both within and outside the bus industry.
Our staff were very reassured by the course and felt able to deal with a variety of situations even more effectively"
"Having used the services of Salvas before, I knew what they offered in the way of managing conflict training was ideal for my staff and our business. My frontline staff are now better prepared and equipped with the skills and knowledge to deal with the various types of conflict situations that can arise when dealing with members of the public than they were prior to them participating in this training course."
"Salvas have supported the project since its inception in the winter of 2010. We train staff in Managing conflict and Challenging behaviours. Many of the service users have drug, alcohol and mental health issues. We concentrate on developing positive communication along with defusing and calming skills. Given the abusive backgrounds of many of the service users, staff have had to call the Police for assistance over the years. Training inputs have been adapted based on the incident recording and learning from previous violent incidents and this year 2018-19 saw the following reduction in Violent incidents within the Night shelter. Staff, volunteers and partners all reported that the night shelter felt much safer than last year. Statistics provided by Police Scotland confirmed this with a 53% reduction in reported crime. Common assault was down by 88%, and there was a 73% reduction in breach of the peace incidents."
"The hotel venue offered vulnerable guests an en-suite room 24/7 and staff were trained in safety. Salvas worked with the management and staff of the centre in creating a blended learning training programme to equip staff to safely manage and respond to behaviours of concern should they occur in the hotel. Staff undertook e-learning in Personal safety and Safer De-escalation alongside a face to face practical skills workshop to help them safely approach and manage difficult situations including conducting care and welfare room checks."
“We are incredibly grateful to all who attended our training session on how to use bleed control kits. Our community leads said the training was informative and engaging and has given then the skills and confidence to use a bleed control kit if they are on the scene of a serious incident. Each of these organisations is doing a great service to the community and each kit we have in Islington could potentially save a life. We very much hope the kits will never need to be used, but they could make the difference between life and death.”