Category Archive: Lone Worker Safety

  1. PPE for Back to Work after Lockdown

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    PPE for Back to Work after Lockdown

    The threat of catching the Covid-19 virus has increased all our personal anxiety levels in various ways.

    The long awaited return to work after lockdown, has begun and will no doubt lead to increased anxiety levels in many people,workers and customers alike.

    PPE in the form of protective masks , nitrile gloves and hand sanitiser will play an important role in allowing people and businesses to get back to work feeling safe.

    Government advice in Scotland, England and Northern Ireland is for people to wear face coverings when going into enclosed spaces and to wash our hands frequently.

    Wearing a mask or face covering is especially important where physical distancing is more difficult and where there is a risk of close contact with people outwith your normal household.

    The consequences of not providing PPE

    Insufficient or no PPE for returning workers can increase tensions and could also potentially cause employers to be in breach of Health and Safety legislation leading to prosecution, heavy fines and loss of reputation.

    Your PPE solution solved

    Glasgow based Workplace personal safety specialists Salvas have worked in partnership with BlueKit Medical in London, to produce a value ‘Back to Work PPE Kit’ for workers.

    It contains :

    • 10 x Type 11R Splash resistant masks
    • 10 x pairs of Nitrile gloves
    • 1 x  50ml Sanitiser Gel ( > 80% Alcohol)

    The PPE kit meets British & EN Standards including CE & ISO certification.

    It provides a person with enough PPE for a five day working week and will increase their confidence to interact more safely with colleagues and customers, reduce their anxiety levels and increase wellbeing for all.

    How one business ensured the safety of its staff and clients

    David Pattinson from Lancaster runs a small security business and was keen to ensure his public facing staff each had proper PPE to carry out their duties in a safe and responsible manner. He recently purchased kits for issue to staff and  commented ‘

    “As an employer I have to ensure that my staff have a working environment that is, safe and without risk to their health… the provision of this Covid-19 PPE kit makes this possible” 

    David Pattinson , Director
    Tactical Security Options Ltd

    The cost of keeping  your staff,customers and business reputation safe ?

    The ‘Back to Work PPE kit’ is available to purchase online now for only

    £18.50 with FREE postage in the U.K.

    Click the link below to Buy a PPE kit Now

    https://bluekitmedical.com/products/return-to-work-kit

      

  2. Supporting Lone Workers in the Workplace

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    Supporting lone workers in the workplace

     
    Lone Working will increase as more and more organisations move to mobile working.
    Whilst lone working is not illegal employers have a legal responsibility to identify foreseeable risks posed to lone workers.
    These risks need preventing or reduced to keep lone workers safe and protected.
    Monitoring of the lone worker is a key part of ensuring their safety.
    Personal safety training forms a major part of supporting lone workers. It increases their skills and confidence when dealing with conflict.
     

    What are the Risks to Lone Workers

     
    Most lone workers believe their greatest risk at work is from ‘workplace violence’. This consists of
    • verbal abuse
    • threatening behaviour
    • physical assault
    |  There were 698,000 incidents of violence at work comprising 329,000 assaults and 369,000 threats.
    Scotland has no official Government figures for violence against workers
     
    |   One of the greatest risks a lone worker faces is sudden illness or injury
    Many managers responsible for lone workers fail to support staff.
    Proper risk assessments of the lone worker role are not undertaken.
    Many foreseeable risks are not identified. These place staff in continued danger as they go about their daily duties.
    Some managers struggle to put in place risk control measures.
     
    There are simple measures you can adopt as an employer to ensure your ‘lone workers’ are safe and well.
    Carry out a proper Risk assessment process involving staff.
     
     

    Risk assessment of role

    Lone Workers are the best people to help complete a risk assessment of their role.
     
    Ask them to write down the
    • Person(s)
    • Objects
    • Places
    • Situations
    which make them fearful for their safety at work
     
    Now that you know the risks. Can you stop them happening? If so stop them, if not put in place measures to reduce the risks identified by staff.
     
    That’s the risk assessment completed now to look at the proper monitoring of lone working staff.
     

    Monitoring of the Lone Worker

     
    Almost all organisations will have policies, procedures and risk assessments in place.
    Often they have no means in place to track their workforce. This places the workers at great personal risk.
    If workers come to harm there is an increased risk of legal action and damage to reputation.
    It is most important that a rigid monitoring system for Lone Worker’s is in place.
    This could consist of putting in place a
    ‘Duty Desk’ who are responsible for
    • Logging staff on and off duty
    • Logging addresses including postcode, where the lone worker is visiting
    • Checking information databases on behalf of lone workers
    • Issue a ‘Code Word’ or ‘Code Phrase’ to be used by the Lone Worker to alert colleagues in times of danger
    • Arranging a support colleague to make it a ‘two-person’ visit
    • Knowing the Escalation process for ‘Missing’ workers
    • Having easy access to ‘Lone Worker Information Data’
    • Contacting the Emergency services on behalf of the lone worker

     

    Lone worker equipment

    There are some important pieces of equipment that every lone worker should have with them

    • Mobile phone – Fully charged – consider a small recharger pack
    • Programme important numbers for quick access to the phone
    • Carry a small LED torch/flashlight – (Mobile phone torches use up battery power)
    • Carry cash for an emergency eg – Taxi
    • Protective nitrile gloves
    • Small plastic door wedge – keeps doors slightly ajar to enable access and egress.
    • Personal First Aid kit carried in bag or in vehicle

     

    Exit strategies

    People sometimes stay too long in potentially dangerous situations because they cannot think of a way to get out of the place.

    A Lone worker should always have an ‘exit strategy’ – a prepared reason for leaving a situation.

    It has to be ready so that it comes quickly to mind and be something that will not escalate a situation.

    It may sound like “My boss has arranged to see me here..’Ill need to go down to the car park and meet her”

     

    Lone Worker Monitoring Technology

     
    Today using remote monitoring technology is the most robust solution to ensure worker safety.
    It saves money as less staff carry out the administration and monitoring of lone workers.
     

    How does remote monitoring technology work?

    • Staff download an app to their mobile device which is then monitored 24/7/365 by an ARC -Alarm Receiving Centre.
    • Every workday staff log on and off duty with the ARC via their mobile device.
    • The lone worker logs each address they visit.
    • Their time of arrival and departure from the address is also logged
     

    Escalation Process  – When the Lone Worker ‘goes missing’

     
    What happens if the ARC operator is
    • unable to contact the lone worker
    • the lone worker fails to update their status
    • fails to log ‘off duty’ at given time
    If a lone worker fails to update their status to the ARC, an arranged escalation process begins.
     
    • The ARC makes a voice call followed by two text messages to the lone worker. This takes place over a period of ten minutes.
    • If the lone worker is still ‘missing’ Contact is then made to the lone worker’s management team.
    The management team now have a ‘duty of care’ to begin searching for the worker to ensure their wellbeing.
    • This could mean two members of staff visiting the last known location of their colleague.
    Th Police should only become involved if there is clear evidence that the lone worker has come to harm.
     
    |    ‘It is not a Police function to ‘manage an organisation’s risk’
     

    Getting Help in an Emergency

     
    A lone worker has the automatic means to alert the ARC if they are in danger or an Emergency situation develops.
    Help is at the touch of a button on their mobile device.
     
    If there are signs that a lone worker has come to harm, the ARC has a direct link to Police 999 control rooms. GPS locators help locate the exact position of the lone worker. ARC operators can also ‘listen in’ to incidents and save conversations as evidence.
    The operators can give the Emergency services vital information about the lone worker. This will include
    • physical description
    • medical conditions
    • vehicle make – colour – registration number
     

    Lone Worker Data Card

     
    Every organisation should ensure they have personal details of their lone workers. These should be up to date and include
    • physical description
    • medical conditions
    • vehicle make – colour – registration number
    • next of kin
    • home address
    The data should be secure but accessible.
    This information is only passed to the Police in situations where a worker has gone missing.
     
     

    Personal Safety training

     
    Staff should also undertake face to face personal safety training.
    This should cover:
    • Recognising and Reducing risk
    • Dynamic risk assessment – Persons -Objects- Places -Situations
    • Understanding human behaviour
    • Communication skills
    • Safe positioning skills to avoid assault
    • Exit strategies
    • Defuse – Calm – Resolve emotive people and situations
    • Incident reporting
     

    Some useful information

     

    Learn more

    Salvas always challenge the status quo on workplace violence, personal safety and lone working.
    Thinking in a different way we help people learn simple new skills to stay safe at work.
    Contact us by email or call us to find out how we can help you keep your Lone Workers safe and well in the workplace
    E mail : info@salvas.co.uk                 Web: www.salvas.co.uk
     
     
     
     
     
     
     
    woman alone in underground car park calling a friend on her mobile cell phone

    woman lone worker calling for help on her mobilephone