Disruptive passengers can pose a safety hazard to transport workers as well as other travellers. Unfortunately, it’s very common for abusive behaviours to be displayed towards other members of the travelling public as well as workers in transport and travel.

Staff in these industries have to contend with the safety of other road, rail and air travellers as well as themselves. It’s not always possible – especially with train and air travel – to immediately set down difficult passengers.

Our expert Personal safety,Conflict management training and Assault avoidance courses for passenger transport can help you to manage and reduce the risks posed by ‘difficult’ members of the public.